Legals

Terms & Conditions

Welcome to About Science Ltd. If you have requested information from us, we may contact you in accordance with UK GDPR regulations and our Privacy Policy.

About Science Ltd provides hands-on science workshops, activities, demonstrations and educational experiences designed to encourage curiosity, discovery and learning through practical science experiments.

We take the safety and wellbeing of all participants very seriously. Our team members delivering activities follow safeguarding, health and safety and risk assessment procedures. Where required, staff are DBS checked and trained to deliver safe and engaging science activities.

By booking or participating in an About Science Ltd activity, you agree to the following terms and conditions.

1. Our Commitment

About Science Ltd aims to provide high-quality, engaging and educational science experiences for all participants.

We are committed to delivering safe activities and maintaining a professional and supportive environment.

Participation in an About Science Ltd activity is at your own risk except in cases of proven negligence, breach of duty of care or lack of due diligence by About Science Ltd or its employees.

2. Payment and Booking Confirmation

Payment for activities may be made through our online booking system or via another agreed payment method.

Your place will only be confirmed once full payment has been received. When booking online, you will receive a confirmation email confirming your place.

3. Refunds, Transfers and Illness

If you cannot attend a booked activity, please contact us as soon as possible.

Participant Cancellations

7 Days or More Before the Session
Full refund minus:

Booking fee
£10 administration fee

Between 3–6 Days Before the Session
50% refund minus:

Booking fee
£10 administration fee

Less Than 3 Days Before the Session
No refund will be issued.

This applies to all workshops, camps, clubs and adult sessions.

Where possible and subject to availability we may offer:

Transfer to another session
Transfer of your place to a friend or another participant

4. Cancellation of Sessions

About Science Ltd will endeavour to run all scheduled activities. However, occasionally sessions may need to be cancelled due to circumstances beyond our control such as:

Severe weather
Venue issues
Staff illness
Safety concerns

If a session is cancelled, participants will be notified and we will offer either:

A replacement session
Credit towards a future activity

Cash refunds may not always be available.

5. Supervision of Children

For activities involving children:

Children must be supervised by a responsible adult where the activity requires it.

About Science Ltd staff cannot be responsible for supervising children outside the scope of the organised activity.

6. Behaviour and Withdrawal of Service

We aim to provide a positive and safe learning environment.

About Science Ltd reserves the right to refuse or withdraw services if a participant, parent, carer or visitor behaves in a manner that is unsafe, disruptive, abusive or unreasonable.

No refunds will be issued in such cases.

7. Health and Illness

To protect the wellbeing of all participants, please do not attend activities if you or your child:

Have a fever or have had one in the previous 24 hours
Have experienced vomiting or diarrhoea in the previous 48 hours
Have symptoms of contagious illnesses such as chickenpox, measles or hand, foot and mouth disease

If illness prevents attendance, please contact us and we will try to offer an alternative session where possible.

8. Health and Safety

About Science Ltd conducts risk assessments for all activities and venues.

Some sessions involve simple scientific experiments using safe materials. Participants must follow all safety instructions given by the activity leader.

Any items created during an activity should be used under adult supervision outside the event.

About Science Ltd cannot accept responsibility for damage caused by misuse of materials once the activity has ended.

9. Protection of Property

Participants are responsible for their personal belongings. About Science Ltd cannot accept responsibility for loss or damage to personal property during activities or events.

10. Equal Opportunities

About Science Ltd is committed to equality, diversity and inclusion. Our activities are designed to be welcoming and accessible to everyone regardless of race, culture, gender, religion, background, ability or disability.

11. Photography and Video

We may occasionally take photographs or videos during activities for promotional or educational purposes.

If you do not wish for you or your child to appear in photographs, please inform us before the activity begins.

Participants may take photographs of their own children but must respect the privacy of other participants.

12. Data Protection

About Science Ltd takes the protection of your personal data seriously.

Any personal information collected during bookings or enquiries will be processed securely and in accordance with UK GDPR regulations.

For full details please refer to our Privacy Policy.

13. Changes to Terms and Conditions

About Science Ltd reserves the right to update these Terms and Conditions at any time.

The most current version will always be available on our website.

Website Terms and Conditions

1. Introduction

This website is owned and operated by About Science Ltd.

By accessing this website, you agree to comply with these terms and conditions along with our Privacy Policy and any other relevant policies.

2. Information on the Website

Whilst every effort is made to ensure the information on this website is accurate and up to date, About Science Ltd makes no guarantees regarding the completeness or reliability of any information.

We reserve the right to change or remove website content at any time without notice.

Information provided on this website is for general information purposes only.

3. External Links

This website may contain links to external websites for your convenience.

About Science Ltd does not control these websites and accepts no responsibility for their content.

4. Acceptable Use

You agree not to use this website to send or post material that is unlawful, threatening, abusive, defamatory, obscene or otherwise inappropriate.

5. Disclaimer of Liability

About Science Ltd shall not be responsible for any loss, damage, injury or expense resulting from access to or use of this website or participation in our activities except where required by law.

6. Governing Law

These terms and conditions are governed by the laws of England and Wales.

Any disputes relating to the use of this website or services provided by About Science Ltd will fall under the jurisdiction of the courts of England and Wales.

About Science Ltd

About Science Ltd is committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use and protect your personal information in accordance with UK GDPR and the Data Protection Act.

Information We Collect

We may collect the following personal information:

Name
Address
Email address
Telephone number
Booking details
Children's ages where relevant to activities
Payment information where required
Communications relating to bookings or enquiries

How We Collect Your Information

We may collect information when you:

Fill in an enquiry form on our website
Book an activity or event
Contact us via email or telephone
Subscribe to updates or newsletters
Interact with our website

How We Use Your Information

Your information may be used to:

Process bookings and payments
Provide the services you request
Respond to enquiries
Send updates about activities
Improve our services and website

Sharing Your Information

We may share your information with trusted third-party providers who help us run our business, such as:

Payment providers
Booking platforms
Website hosting services
Accounting software providers

These providers are required to keep your data secure and only use it for the services they provide.

Data Storage

All personal data is stored securely and only kept for as long as necessary for operational, legal or accounting purposes.

Your Rights

Under UK GDPR you have the right to:

Access your personal data
Request corrections to inaccurate information
Request deletion of your data
Restrict the processing of your data
Withdraw consent for marketing communications

To exercise these rights, please contact us.

If you have any questions regarding this Privacy Policy or how we handle your data, please contact:

About Science Ltd
Email: admin@aboutscience.co.uk

Safeguarding Policy

1. Policy Statement

About Science Ltd is committed to safeguarding and promoting the welfare of all children and young people who take part in our workshops, clubs, events, demonstrations and science activities.

We believe that every child has the right to participate in science activities in a safe, positive and supportive environment. We take all reasonable steps to protect children from harm, abuse, neglect and inappropriate behaviour.

This policy applies to all staff, volunteers, contractors and anyone working on behalf of About Science Ltd.

2. Our Commitment

About Science Ltd will:

provide a safe environment for children and young people
treat all children with respect and dignity
take seriously any concern, disclosure or allegation relating to a child’s welfare
follow appropriate procedures when concerns arise
promote good practice in safeguarding at all times
ensure appropriate supervision arrangements are in place for activities
carry out DBS checks where appropriate for relevant roles
support staff in understanding their safeguarding responsibilities

3. Scope

This policy applies to all activities delivered by About Science Ltd, including but not limited to:

school workshops
after-school clubs
holiday clubs
public events
birthday parties
community science activities
outreach sessions
online sessions where applicable

4. Responsibility for Safeguarding

About Science Ltd recognises that safeguarding is everyone’s responsibility.

All adults working with children on behalf of About Science Ltd are expected to:

act in the best interests of the child
help create a safe and welcoming environment
listen to children and take their concerns seriously
report any safeguarding concerns promptly
maintain professional boundaries
follow this policy and any related procedures

Where activities take place in schools or other organised settings, About Science Ltd staff will also work in accordance with the safeguarding procedures of the host organisation.

5. Safer Practice

To help protect children, About Science Ltd will aim to ensure that staff and representatives:

behave professionally and appropriately at all times
avoid being alone with a child where possible unless this is part of an agreed and safe working arrangement
do not engage in inappropriate physical contact
do not use inappropriate language, jokes or behaviour
do not exchange personal contact details with children
do not communicate privately with children through personal social media or messaging accounts
challenge or report inappropriate behaviour by others

6. Supervision and Collection

Children must be supervised in line with the arrangements advertised for each activity.

For parent or carer attended sessions, responsibility for the child remains with the parent or carer throughout the activity.

For drop-off sessions, About Science Ltd will clearly communicate start and finish times, collection arrangements and any requirements for authorised collection.

If a child is not collected on time, reasonable steps will be taken to contact the parent or carer. The child will remain supervised until suitable arrangements are made.

7. Responding to Concerns

If a member of staff, volunteer or representative of About Science Ltd:

sees something that causes concern
receives a disclosure from a child
notices signs of possible abuse or neglect
becomes aware of inappropriate behaviour by an adult or another child

they must take the concern seriously and report it promptly in line with company procedures.

No promise of confidentiality should be given to a child making a disclosure. They should be reassured that they have done the right thing and that the information will only be shared with people who need to know in order to help keep them safe.

Accurate written records of concerns should be made as soon as possible.

8. Working with Schools and Venues

Where About Science Ltd delivers activities at schools, nurseries, community venues or other organisations, we will cooperate with the host setting’s safeguarding and child protection procedures.

Any safeguarding concerns arising during a session may be reported to the designated safeguarding lead of the host organisation and, where appropriate, to relevant authorities.

9. Photography, Video and Online Safety

Photographs and videos of children will only be taken or used where appropriate permission has been obtained.

Parents and carers attending sessions may take photographs of their own children, but they must respect the privacy and safety of others.

For online sessions, reasonable measures will be taken to ensure digital safety, including using suitable platforms and appropriate supervision arrangements.

10. Equality and Inclusion

About Science Ltd is committed to safeguarding all children equally, regardless of age, disability, gender, race, religion or belief, culture, language, family background or sexual orientation.

We recognise that some children may be more vulnerable and may require additional support or protection.

11. Reporting Concerns

Any safeguarding concern must be acted on without delay.

Where there is immediate risk of harm, emergency services should be contacted straight away.

Where appropriate, concerns may also be referred to the relevant local authority children’s services, the police, the school’s designated safeguarding lead, or another appropriate safeguarding body.

12. Review of Policy

This policy will be reviewed regularly and updated where necessary to reflect changes in legislation, guidance or business practice.

Contact

For safeguarding-related concerns about About Science Ltd, please contact:

About Science Ltd
Email: admin@aboutscience.co.uk

Designated Safeguarding Lead: Lucy Hill-Brown (Level 3 safeguard training)

Cookie Policy

This Cookie Policy explains how About Science Ltd uses cookies and similar technologies when you visit our website.

By continuing to use our website, you agree to our use of cookies in accordance with this policy, unless you disable them through your browser settings or cookie preferences.

What are cookies?

Cookies are small text files placed on your computer, tablet or mobile device when you visit a website. They help websites work properly, improve user experience and provide information to website owners about how the site is being used.

How we use cookies

About Science Ltd may use cookies to:

help our website function properly
remember your preferences
improve website performance and user experience
understand how visitors use our website
support security and website administration

Types of cookies we may use

Essential cookies

These cookies are necessary for the website to function correctly. They enable core features such as page navigation, security and access to forms or booking systems.

Without these cookies, parts of the website may not work properly.

Performance and analytics cookies

These cookies help us understand how visitors use our website, such as which pages are visited most often and whether users receive error messages. This helps us improve how the website works.

These cookies do not usually identify you directly.

Functionality cookies

These cookies allow the website to remember choices you make, such as preferences or previously entered information, to provide a more personalised experience.

Third-party cookies

Some cookies may be set by third-party services we use on our website, such as booking systems, payment providers, video platforms or analytics tools. These third parties may collect information in accordance with their own privacy and cookie policies.

Managing cookies

You can control or disable cookies through your browser settings. Most browsers allow you to:

view what cookies are stored
delete cookies
block cookies from certain websites
block all cookies altogether

Please note that disabling some cookies may affect the functionality of our website.

Changes to this Cookie Policy

About Science Ltd may update this Cookie Policy from time to time to reflect changes in law, technology or how we use cookies. The latest version will always be available on our website.

If you have any questions about this Cookie Policy, please contact:

About Science Ltd
Email: admin@aboutscience.co.uk